Release Date: September 12, 2024
Release Number: 24-360
Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Recall Summary
Name of Product: Cadet-branded Apex72 Electric Heaters
Hazard: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
Remedy: Replace Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Consumer Contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or at www.glendimplexamericas.com and click on “Product Safety Notices/Recall” at the bottom of the page for more information.
Recall Details
Units: About 12,900
Description: This recall involves Glen Dimplex Americas’ Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. “Cadet,” the model number and the manufacturing date in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall:
| SKU | Model | UPC | Affected Production Dates |
|---|---|---|---|
| X-65309 | HW128 | 027418653093 | 01-Mar-21 to 29-Feb-24 |
| X-65302 | HW132 | 027418653024 | 01-Mar-21 to 29-Feb-24 |
| X-65315 | HW151 | 027418653154 | 01-Mar-21 to 29-Feb-24 |
| X-65301 | HW162 | 027418653017 | any date older than 01-Mar-24 |
| X-65321 | HW162BP5 | 027418653215 | any date older than 01-Mar-24 |
| X-65308 | HW168 | 027418653086 | any date older than 01-Mar-24 |
| X-65328 | HW168BP5 | 027418653284 | any date older than 01-Mar-24 |
Incidents/Injuries: The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.
Sold at: Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.
Manufacturer: Glen Dimplex Americas Ltd., of Vancouver, Washington
Manufactured in: U.S.
Fast Track Recall Individual
Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.